Questions, answered.

How it balances, how you clean it, how fast it arrives and how you send it back. And one question you can answer yourself.

  • €89.50Shipping is added at checkout.
  • 1 to 2 daysUntil PostNL picks up your order.
  • 30 daysTo send it back, free of charge.
  • Handwash onlyThe tray clicks out of the frame.

How it works

How does it balance itself?

The tray hangs from a single stainless steel rod, with its weight below your hand. However you move, it settles level again. A rubber anti-slip layer on the surface keeps your glasses standing.

See every part
Do I really have a hand free?

Yes. You carry the tray with one hand and keep the other for the door, the banister or the coffee machine.

How many drinks can it carry?

Up to 10 cups at once. The tray is ABS plastic, supported by a firm stainless steel frame.

Can I walk the stairs with it?

Yes. The tray levels itself on every step. Keep your eyes on the Balance Tray while you carry it.

Use and safety

Can I carry hot drinks or food?

Yes, with care. Be careful while carrying hot liquids or food, and avoid contact with hot glasses and dishes: use a coaster.

Can I use it around children?

Use it with caution around children, and keep your eyes on the Balance Tray while you carry it.

Care and storage

How do I clean it?

By hand. The plastic tray clicks out of the metal frame, which makes it easy to clean. Keep it out of the dishwasher: washing by hand keeps it from getting damaged.

Does it fold?

Yes. The rod folds down, so the Balance Tray is easy to store, even in small spaces.

Watch it fold
Is there a place I should not keep it?

Do not store it in the freezer.

Size and materials

How big is it?

38.5 × 38.5 × 34 cm. The tray is 38.5 cm across.

How heavy is it?

2.11 kg.

What is it made of?

A stainless steel ring, an ABS plastic tray and a rubber anti-slip layer.

Take it apart

Ordering and delivery

What does it cost?

€89.50. Shipping costs can vary: you see the current cost at checkout.

Go to the shop
How can I pay?

With iDEAL, Bancontact, Google Pay, Apple Pay, PayPal, Visa, Maestro or Mastercard.

How fast is delivery?

Orders are shipped by PostNL and leave the warehouse 1 to 2 days after you place them. From there, delivery in the Netherlands and Germany takes about a day, in other European countries up to 5 working days. Times can vary with the region.

Can I follow my order?

Yes. You can track your order online and check the location and status of your package.

Is it a good gift?

It comes in a black gift box, ready for a wedding, a birthday, a housewarming or a business partner.

Returns

Can I send it back?

Yes, in most cases within 30 days of receiving it. Returns are free.

What are the conditions for a return?

Send it back unused and in the original package, with a clear written reason and your name, address, account number and order number.

When do I get my money back?

A return can take up to 20 days to reach the fulfilment centre. After it arrives, the refund takes at least 5 business days to process and another 3 to 5 business days to show in your account.

What if I return the wrong item?

Contact us as soon as possible. Only the correct item qualifies for a refund, and we cannot guarantee that an item sent by mistake is found and returned.

The design

Who designed the Balance Tray?

Gijs Bakker (1942, Amersfoort), jewellery and industrial designer and co-founder of Droog Design.

Read about Gijs Bakker
What is Dutch Design Deluxe?

Our initiative to build a catalogue of products from the Dutch Design world. The Balance Tray is where it starts.

Read about Dutch Design

Still have a question?

Send us a message and we will help you further.

Email
[email protected]
Phone
+31 6 2124 6303
Address
Blue Omnia bv
Zwaenenstede 23
5221 KB 's-Hertogenbosch
The Netherlands
Chamber of Commerce
82182124
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